888poker fights big time against Real-Time Assistance (RTA) and poker bots by compensating 4,068 players with $362,893 with $250,000 coming out of their own pocket.
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The escalating prevalence of RTA (real-time-assistance) software poses a significant challenge, particularly within the online poker community.
Being one of the biggest online poker sites, 888poker is proactively tackling this issue to protect the interests of its players.
In 2023, 888poker demonstrated its commitment to player protection by reimbursing a total of $362,893 to 4,068 players who were victim of opponents using RTA or poker bots.
The remarkable amount of $250,000, equalling 69% ot the total funds compensated, coming out of 888’s own pocket
888poker Takes A Clear Stance Against RTA and Poker Bots
It’s undeniable that RTA creates an unfair advantage at the online poker tables.
Consequently, 888poker has embraced the responsibility of clamping down on players utilizing Real-Time Assistance software.
In the fight against online poker bots, 888poker banned 161 accounts in 2023 alone.
The poker room remains resolute in its commitment to maintaining this vigilance throughout 2024, ensuring a fair and equitable online poker experience.
Matan Krakow, Head of Poker Offering at 888poker, reaffirms the commitment to addressing responsible gaming issues within the realm of online poker.
“Players who lost to accounts using illegal software get properly compensated“
“This has been driven not only by our increased investment in our detection capabilities but also through the continued support and cooperation of our players, who have an important role to play in helping provide us with vital information about players they think are using AI and RTA-
It is not only important for us to detect and block accounts using AI, but also to make sure that players who lost to accounts using illegal software get properly compensated. This year we paid approximately $250K to players out of our own pockets when it was not possible to retain the funds from blocked accounts”.
We continue to consult with advisors who are top-notch in terms of analyzing hand histories and detecting non-human patterns. Based on feedback we are receiving, we understand that after much work has been done on this front in the last couple of years, 888 is in very good shape compared to our competitors on this front and has a clean and safe playing environment.
“It is an ongoing effort, and we will continue to do all in our power to ensure we keep poker fun and fair, and listening to our players will continue to be a key factor to progress on this front.”
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